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IAM1695 – Expert Uses Technology to Improve Healthcare Operations and Products
Why it was selected for “CBNation Architects”: Shane has a powerful story of what led him to get started and he talked about how with his products and services they incorporate technology that helps create a better customer and client experience. He mentioned that their organization ask “why” when many competitors take things as they are. I loved how he talked about “loving the problem but not the solution.” When you love the problem you can be nimble, pivot and adjust and change because you are obsessed with the “why” not the “how.”
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